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Terms & Policies

Please read our Terms & Conditions, Privacy Policy, Return Policy and FAQs before shopping with MyMarket.

Terms & Conditions

Acceptance of Terms

By accessing and using MyMarket, you agree to comply with these Terms & Conditions. These terms govern your use of our website and services.

User Accounts

Users are responsible for maintaining the confidentiality of their login credentials and account information.

Products & Pricing

All prices displayed are subject to change without prior notice. Product availability may vary depending on stock.

Orders

We reserve the right to accept or reject any order because of stock issues, payment failure, pricing errors or suspected fraudulent activity.

Payments

Payments are securely processed through trusted payment gateways.

Shipping

Estimated delivery times are provided for reference only and may vary depending on location and courier availability.

Intellectual Property

All content including logos, images, product descriptions and graphics belong to MyMarket and may not be copied without permission.

Privacy Policy

Information We Collect

We collect customer information such as name, email address, mobile number, shipping address and payment details only when required for order processing.

How We Use Information

  • Processing Orders
  • Shipping Products
  • Customer Support
  • Order Notifications
  • Website Improvements
  • Special Offers (Optional)

Cookies

Cookies help improve your browsing experience by remembering your preferences and shopping cart.

Data Security

We use secure servers and encryption technologies to protect your personal information.

Third-Party Services

Payment gateways and delivery partners receive only the information necessary to complete your transaction.

Your Rights

You may request access, correction or deletion of your personal information by contacting our support team.

Return & Refund Policy

7-Day Return Policy

Products can be returned within 7 days from the date of delivery if they are unused, undamaged and in their original packaging.

Eligible Products

  • Unused products in original condition.
  • Products with original invoice and packaging.
  • Products received damaged during delivery.

Non-Returnable Products

  • Personal care items.
  • Gift Cards.
  • Digital products.
  • Customized or personalized products.

Refund Process

After the returned product passes inspection, your refund will be processed to the original payment method within 5–7 business days.

Exchange Policy

Products can be exchanged if the received item is damaged, defective or incorrect.

Order Cancellation

Orders can be cancelled before shipment. Once shipped, cancellation is not possible.

Frequently Asked Questions

Browse products, add them to your cart, proceed to checkout and complete the payment.

We accept UPI, Debit Cards, Credit Cards, Net Banking and Cash on Delivery where available.

Once your order is shipped, you'll receive a tracking link via email or SMS.

Yes. Orders can be cancelled before shipment.

Delivery usually takes between 3–7 business days depending on your location.

Yes. Eligible products can be returned within 7 days of delivery.

Need Help?

If you have any questions regarding our Terms, Privacy Policy or Return Policy, please contact our support team.

support@mymarket.com
+91 98765 43210
Contact Us